Terms & Conditions

By accessing our website, scheduling services, or engaging with Marvin's Detail Shop in any capacity, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, please do not use our services.

Marvin's Detail Shop provides professional automotive interior cleaning and restoration services, including but not limited to:

• Interior deep cleaning and vacuuming
• Leather restoration and conditioning
• Fabric protection treatments
• Pet hair removal services
• Stain treatment and removal
• Complete interior detailing packages

Service descriptions and pricing are subject to change without notice. Current pricing and service details are available on our website and through direct consultation.

• Payment is due upon completion of services
• We accept cash, major credit cards, and digital payments
• Prices quoted are estimates and may vary based on actual condition and requirements
• Additional services requested during the appointment will be charged accordingly
• All prices are subject to applicable taxes
• Returned checks will incur a $35 processing fee

To ensure the best service experience, customers are responsible for:

• Removing all personal items, valuables, and loose objects from the vehicle
• Providing accurate information about vehicle condition and specific concerns
• Ensuring vehicle accessibility and providing necessary keys or access codes
• Disclosing any known allergies or sensitivities to cleaning products
• Providing a safe and accessible work environment
• Being present or available during the scheduled service time

Marvin's Detail Shop carries appropriate business insurance and takes every precaution to protect your vehicle. However, our liability is limited as follows:

• Our maximum liability for any claim shall not exceed the cost of the service provided
• We are not responsible for items left in vehicles or damage to items not properly secured
• Claims must be reported within 24 hours of service completion
• We are not liable for indirect, consequential, or incidental damages
• Customer's vehicle insurance remains primary coverage for any incidents

Your satisfaction is our priority. If you are not completely satisfied with our service:

• Contact us within 48 hours of service completion
• We will assess the concern and provide appropriate resolution
• Resolution may include re-service, partial refund, or other mutually agreed solution
• Our satisfaction policy does not apply to unrealistic expectations or pre-existing conditions

All content on our website, including text, images, logos, and designs, is the property of Marvin's Detail Shop and is protected by copyright and trademark laws. You may not use, reproduce, or distribute our content without written permission.

Your privacy is important to us. Our collection, use, and protection of your personal information is governed by our Privacy Policy, which is incorporated into these Terms and Conditions by reference.

In the event of a dispute, we encourage direct communication to resolve issues amicably. If resolution cannot be reached:

• Disputes will be governed by Arkansas state law
• Any legal proceedings must be filed in Arkansas courts
• Mediation may be required before litigation
• The prevailing party may be entitled to reasonable attorney fees

We are not liable for delays or failures in performance due to circumstances beyond our reasonable control, including but not limited to natural disasters, severe weather, government actions, or other unforeseeable events.

We reserve the right to modify these Terms and Conditions at any time. Changes will be posted on our website with an updated effective date. Continued use of our services after changes constitutes acceptance of the modified terms.

If any provision of these Terms and Conditions is found to be unenforceable or invalid, the remaining provisions will continue in full force and effect.