Privacy Policy

Information We Collect

Personal Information

We may collect the following personal information when you:

Fill out contact forms or request quotes
Schedule appointments or services
Subscribe to our newsletter
Contact us via phone, email, or other means

This information may include:

Name and contact information (email, phone number, address)
Vehicle information (make, model, year)
Service preferences and history
Payment information (processed securely through third-party providers)

Automatically Collected Information

When you visit our website, we may automatically collect:

IP address and browser information
Pages visited and time spent on our site
Referring website information
Device and operating system information

How We Use Your Information

We use the collected information for the following purposes:

Providing and improving our auto interior cleaning services
Communicating with you about appointments, services, and inquiries
Processing payments and managing customer accounts
Sending service reminders and maintenance tips (with your consent)
Analyzing website usage to improve user experience
Complying with legal obligations and protecting our rights

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

Service Providers: With trusted third-party service providers who assist us in operating our business (payment processors, scheduling software, etc.)
Legal Requirements: When required by law, court order, or government regulation
Business Protection: To protect our rights, property, or safety, or that of our customers or others
Business Transfers: In connection with a merger, acquisition, or sale of business assets

Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

Secure data transmission using SSL encryption
Regular security assessments and updates
Limited access to personal information on a need-to-know basis
Secure storage of physical and digital records

However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience. These technologies help us:

Remember your preferences and settings
Analyze website traffic and usage patterns
Improve website functionality and performance
Provide personalized content and advertisements

You can control cookie settings through your browser preferences. However, disabling cookies may affect website functionality.

Your Rights and Choices

You have the following rights regarding your personal information:

Access: Request access to the personal information we hold about you
Correction: Request correction of inaccurate or incomplete information
Deletion: Request deletion of your personal information (subject to legal requirements)
Opt-out: Unsubscribe from marketing communications at any time
Data Portability: Request a copy of your data in a portable format

To exercise these rights, please contact us using the information provided below.

Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements. Customer service records are typically retained for 7 years for business and tax purposes.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.

Children's Privacy

Our services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information promptly.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website and updating the "Last updated" date. Your continued use of our services after such changes constitutes acceptance of the updated Privacy Policy.

Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Marvin's Detail Shop

2145 Creekview Ste B

Arkansas

Phone: (479) 251-1499

Email: caydenrhodes@marvindetshop.com

We will respond to your inquiries within 30 days of receipt.